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Review of recommended plumber in Hampton, Peterborough

Review Date:
21st July 2020

Summary:

Plumbing work. 

Comments:

Excellent job. Professional and knowledgable, Paul did a thorough job and was very tidy.

Would definitely use Paul again and also recommend him. 

Review of recommended plumber in Ramsey

Review Date:
14th July 2020

Summary:

Replacing kitchen mixer tap.

Comments:

Paul responded very quickly to enquiry, gave reasonable estimate and came promptly to do the work. Despite being very fiddly, he soon completed the job and left everything very tidy. 

A pleasure to meet him and highly reccomended.

Review of recommended plumber in Whittlesey, Peterborough

Review Date:
14th July 2020

Summary:

Replaced toilet and installed new washbasin in downstairs cloakroom.

Comments:

Very happy with Paul - he responded quickly to my initial inquiry. He worked quickly and cheerfully in what is a rather small space. The cloakroom looks a million times better!

I would be happy to recommend Paul and would use again.

Thanks very much. 

Review of work in Woodston

Review Date:
11th July 2020

Summary:

I needed my kitchen sink waste pipes to be repaired as water was pouring out of the joints.

Comments:

Paul arrived introduced himself. I took him through to the kitchen. He told me it would be a bit fiddly and I would need a new waste unit. He then took 2 pictures on his phone. I asked him for a ballpark figure, he said he would get back to me. He left and I didn't see or hear from him again. I would not recommend him if this is the way he treats customers. He wasted my time, I had another plumber telling me he would be able to come over the same day. I told the other plumber that I already had a plumber coming out to me. The result of this was me not being able to use my kitchen sink for another 2 days and I am disabled and had to carry washing up water into the bathroom to get rid of it.

Response from Paul Smith
Further to my contact upon receiving the review above, I would like to extend my sincere apologies again for the delay caused which was due to the plumbing merchants awaiting delivery of the part, as explained. I was aware that you had a bucket under the kitchen sink as a temporary measure for your washing up and I am so sorry to hear that this needed to be emptied upstairs. This is an exceptional situation and I would like to reassure you that I always try to deal with plumbing leaks as a matter of urgency. My apologies again for the inconvenience caused.

Review of recommended plumber in Peterborough

Review Date:
8th June 2020

Summary:

Paul replaced a new toilet downstairs and moved the washing machine in the kitchen.

Comments:

I would highly recommend Paul. He was very helpful and did a perfect job, which was quite difficult. Nothing was too much trouble and I happily give him a perfect 10/10.

Review of recommended plumber in Stanground, Peterborough

Review Date:
29th May 2020

Summary:

Fixing leaking radiator thermostat valve in kitchen.

Comments:

Paul replied immediately to an evening inquiry and arrived promptly the following morning. He carried out the job - social distancing - quickly, efficiently and at very reasonable price. A professional and friendly guy - thank you Paul for keeping things going during lock down. Highly recommend.

Review of recommended plumber in Cardea, Peterborough

Review Date:
18th May 2020

Summary:

Took out an old toilet that was leaking and put in a new one.

Comments:

Excellent job done. Polite, on time, good value and would recommend him to friends and family. 

Thank Paul.

Review of recommended plumber in Orton, Peterborough

Review Date:
4th May 2020

Summary:

Replace leaking valves on kitchen tap.

Comments:

Paul proved to be very efficient. He arrived on time stated, gave lots of friendly advice, his charges were very reasonable and he left the work area clean and tidy. 

I would highly recommend him and will certainly use him again if required.   

Review of recommended plumber in Glinton, Peterborough

Review Date:
1st May 2020

Summary:

Unblock toilet.

Comments:

My neighbour was in need of a plumber as her toilet had become blocked. I got Paul Smith's number from Safe Local Trades and told discussed the nature of the job and that it was a bit grim as the toilet pan was full and that I had checked the manhole outside and confirmed that it was clear so, as far as I could tell, it was just the toilet u-bend which was blocked.

Paul was still happy to accept the job and said he would be there late afternoon. He arrived on his way home and in a short space of time the work was completed and everything was tidy again.

Paul charged a reasonable amount and the customer was very pleased with the service and quality of the work.

I would highly recommend Paul to anyone and will definitely be using him again in the future.

10/10 across the board.

Review of recommended plumber in Yaxley, Peerborough

Review Date:
4th April 2020

Summary:

New taps for kitchen, bathroom and garden.

Comments:

Paul is helpful, tidy and neat in his work, friendly, reliable, prompt and carries out an excellent job. Thanks very much.

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