Reviews of File Genie
- Name:
- Ben Hemp
- Phone:
- 01733 306133
- Mobile:
- 07872 052751
Review of recommended computer maintenance in Eye, Peterborough
- Review Date:
- 13th December 2021
Summary:
Clarification of the capabilities of connected devices and their limitations.
Comments:
Review of recommended computer repairs in Werrington, Peterborough
- Review Date:
- 23rd June 2021
Summary:
Restoring malfunctioning software to its correct working condition.
Comments:
Excellent, friendly and highly professional service. Ben Hemp was at pains to explain why the problem had arisen and the work he had undertaken to resolve the problem. He also advised me on how to avoid similar problems arising in the future.
I would unhesitatingly remommend him to others for his professional service.
Review of recommended computer maintenance in Park Farm, Peterborough
- Review Date:
- 7th June 2021
Summary:
Technical assistance and guidance.
Comments:
On time, personable and friendly. Very confident when helping me with my computer issue, which put me at ease.
He certainly went the "extra mile" and I have no hesitation in recommending Ben. Well done.
Review of recommended computer repair in Spalding
- Review Date:
- 18th February 2021
Summary:
Rescued my Dell desktop after the HDD died. Restored all of my vital documents.
Comments:
Have used Ben before. Very professional, fast and responsive. Good value for money. If you have a computer problem, contact Ben.
Review of recommended tablet maintenance and repairs in Peterborough
- Review Date:
- 16th February 2021
Summary:
Problem with accessibility to tablet.
Comments:
This is the third time I've been to Ben and I would never go to anyone else with a computer problem. Not only does he solve issues quickly, professionally and at a very reasonable rate but he is also a really nice man. Cannot recommend him highly enough.
Review of recommended iPad repair in Peterborough
- Review Date:
- 29th January 2021
Summary:
iPad repair.
Comments:
We took our iPad to Ben and he repaired it whilst we waited. He was very professional, very knowledgeable and a pleasure to do business with. He didn't charge us a lot for doing a professional job.
We were very pleased with File Genie and wouldn't hesitate in recommending him or using him again.
Review of recommended ipad issue repair in Orton Brimbles, Peterborough
- Review Date:
- 2nd January 2021
Summary:
Corrected fault on the IPad.
Comments:
Mr Baxter had to take the IPad and wait to see if it could be put right, which it was in a short space of time. We are octogenarians, so it is reassuring to know we can get help.
Review of recommended laptop repair in Stilton, Peterborough
- Review Date:
- 15th December 2020
Summary:
Laptop died.
Comments:
Superlative in every aspect. Cannot recommend highly enough. Just wish there were more like Ben around in other professions/trades.
Review of recommended computer maintenance in Spalding
- Review Date:
- 20th August 2020
Summary:
A very slow and almost unresponsive PC.
Comments:
Ben quickly diagnosed the problem as a dying Hard Disk Drive. He replaced this with a Solid State Drive and transferred the data to the new drive and set up the PC. It has now sprung back to life. All this was accomplished in three days at a very reasonable cost.
Would highly recommend.
Review of recommended iPhone specialist in Thorpe Road, Peterborough
- Review Date:
- 26th May 2020
Summary:
- Set up new iPhone with information from old phone
- Delete account and reset to Factory settings to sell old phone on
- Create new Apple ID
- Unsync two iPhones, and reuse another Apple ID
- Check paired iPad
Comments:
An outstanding job. I had paired up two phones with the same Apple ID. They needed to be unlinked, and a new ID set up. Ben was patience personified.
We would certainly use him again. He knows what he is doing.
Ben replied promptly to texts, and checked everything out before he left, reminding me to get back to him with any queries.
Thank you Ben.
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Professional. Advice and suggestions freely given, particularly with regards with what might seem the blindingly obvious.