Reviews of File Genie

We cannot praise Ben enough. He's very pleasant and not at all condescending. He gave us helpful advice and tidied up our laptop making it work more efficiently; at a very reasonable price.

Thank you Ben.

File Genie fitted a new solid-state drive and transferred all my data over to the new drive. Computer is running great now and work completed on time. Reasonably priced, friendly and helpful.

Would highly recommend.

Ben was helpful, considerate, knowledgeable, personable and sorted out my laptop speedily at a very reasonable cost. He quoted up front and did the work sooner than I expected. He also helped with another couple of problems I had. I have no hesitation in thoroughly recommending him.

Ben was a gentleman who knew his stuff, helpful, genuine, a great help. Great job, very thorough and professional, found the issue and explained everything. 

I would definitely use Ben again, great service. Definitely recommend to anyone with computer issue.

Ben worked miracles on this difficult work and managed to rescue all my valuable data and photos which I thought had been lost.

Ben also managed to inform me what he was doing in simple terms that I could understand.  His charges were extremely reasonable. 

I would recommend his services to everyone and I will certainly be using him in the future.

After speaking to Ben he recommended updating software. Brilliant.. computer works as new.

Ben is always (I have used him a number of times) polite, helpful, and explains what he is doing. His charges are also very reasonable.

Ben, to me, is like the 4th Emergency Service! When PC/work is so critical and I get a problem, Ben is always my immediate port of call. 

I am sure there must also be a superhero I could liken him to, as he always saves the day.

To my most desperate situation today, when my PC would not switch on, to having it all up and running within just over an hour of contacting Ben.

Thank you so much Ben, I don't know what I would do without you!

Ben responded quickly to my initial query about whether he could, and how he would fix the problems I was having. He provided accurate timescales about how long the work would take and we agreed the cost for each job in advance. There was no ‘add ons’. You pay what Ben quotes.

He was available at the agreed times to take delivery of my equipment, and again when the work was complete. He even did my job when someone couldn’t get their work to him, so I got my laptop back earlier than expected.

Everything was most satisfactory. I would highly recommend Ben, and will ask for his help again, when something goes wrong.

Thank you.

Ben deals with computer issues effectively. First class service all round.