Reviews of File Genie

We took our iPad to Ben and he repaired it whilst we waited. He was very professional, very knowledgeable and a pleasure to do business with. He didn't charge us a lot for doing a professional job.

We were very pleased with File Genie and wouldn't hesitate in recommending him or using him again.

Mr Baxter had to take the IPad and wait to see if it could be put right, which it was in a short space of time. We are octogenarians, so it is reassuring to know we can get help.

Superlative in every aspect. Cannot recommend highly enough. Just wish there were more like Ben around in other professions/trades.

Ben quickly diagnosed the problem as a dying Hard Disk Drive.  He replaced this with a Solid State Drive and transferred the data to the new drive and set up the PC.  It has now sprung back to life.  All this was accomplished in three days at a very reasonable cost. 

Would highly recommend.

An outstanding job. I had paired up two phones with the same Apple ID. They needed to be unlinked, and a new ID set up. Ben was patience personified.

We would certainly use him again. He knows what he is doing.

Ben replied promptly to texts, and checked everything out before he left, reminding me to get back to him with any queries.

Thank you Ben.

We cannot praise Ben enough. He's very pleasant and not at all condescending. He gave us helpful advice and tidied up our laptop making it work more efficiently; at a very reasonable price.

Thank you Ben.

File Genie fitted a new solid-state drive and transferred all my data over to the new drive. Computer is running great now and work completed on time. Reasonably priced, friendly and helpful.

Would highly recommend.

Ben was helpful, considerate, knowledgeable, personable and sorted out my laptop speedily at a very reasonable cost. He quoted up front and did the work sooner than I expected. He also helped with another couple of problems I had. I have no hesitation in thoroughly recommending him.

Ben was a gentleman who knew his stuff, helpful, genuine, a great help. Great job, very thorough and professional, found the issue and explained everything. 

I would definitely use Ben again, great service. Definitely recommend to anyone with computer issue.

Ben worked miracles on this difficult work and managed to rescue all my valuable data and photos which I thought had been lost.

Ben also managed to inform me what he was doing in simple terms that I could understand.  His charges were extremely reasonable. 

I would recommend his services to everyone and I will certainly be using him in the future.