Reviews of File Genie
- Name:
- Ben Hemp
- Phone:
- 01733 306133
- Mobile:
- 07872 052751
Summary:
Intermittent failure of internet and computer running slow. Full service carried out and advice on email provider given.
Comments:
Summary:
Replaced screen on Samsung tablet.
Comments:
Excellent service as normal.
Summary:
Ben has rescued data for me on a couple of occasions after hardware failure. He provides exceptional service and really knows his stuff. Today he helped me to set up an automatic backup onto an external hard drive so that I won't lose data again! He also provided some advice on backing up data on my phone.
Comments:
Ben gives a great service at a reasonable price and because I work from home, he is always mindful that my PC can't be out of action for too long and get's things up and running very quickly. All round top guy and has got me out of a pickle on several occasions. I would highly recommend him! Thank you Ben. File Genie = Tech Genius!
Summary:
Ben sorted out a slow running laptop - now works perfectly. This is the second laptop he has repaired for me.
Comments:
Very fast communication from initial enquiry on both occasions that I have contacted him. Work completed quickly and at a very reasonable cost. Would recommend without hesitation.
Summary:
Clean down computer and reset.
Comments:
Very helpful, good service as always.
Summary:
Cleaning of desktop PC.
Comments:
I have had many services provided by Ben, and have always received the same excellent level of service - whether helping to repair my phone or PC he explains simply and professionally what he will - do setting my mind at ease.
Summary:
Phone screens replaced, phone battery replaced.
Comments:
I've used Ben’s services on three separate occasions. The service has always been great, from start to finish.
I recommend him to anyone who wants PC, tablet or phone works to be done.
Summary:
Computer maintenance and IT support.
Comments:
I call Ben my IT Knight in Shining Armour because he always comes to the rescue and helps fix or sort out all my IT tech problems because quite frankly I haven’t a clue!
He has sorted out my computer when it has gone ‘blue screen of death’ as well as many phones fixed. He has also helped to advise me on purchasing the correct computer for my needs.
He is absolutely fabulous, and I recommend him highly to everyone!
Super chap, super job!
Summary:
Replace defective hard drive on Toshiba Satellite laptop. Transfer files from this laptop and another older machine.
Comments:
Work carried out promptly, with minimum delay and at a reasonable price. No hesitation in recommending for any PC, laptop or other IT service needs.
Summary:
Computer support and maintenance over the past three years.
Comments:
I have known Ben for around 3 years after meeting him through various networking groups.
Ben has helped me with IT recovery on a few computers and, I have always been pleased with his work and the fact that nothing is too much trouble for him.
I had one instance where he couldn’t sort the issues at my premises so he took it home and rang me the very same evening saying it was fixed.
Great service, completely trustworthy and an all round fabulous guy.
I would highly recommend Ben to anyone.
Very professional. Explained without using jargon. Pleasant and friendly service.