Reviews of N S Rickett Roofing Ltd

After having had some new central heating installed, we were left with a vent in our roof space which was now no longer needed. We explained the problem to Neil and Emma and were advised that this issue could be resolved.

Neil came and reviewed the situation both externally and internally in the loft space. He explained clearly what needed to be done i.e., remove the old vent, some new felt and battens, and refix the ridge tiles to complete the job. He was able to give us a cost estimate which was in line with what we expected.

Neil and Emma attended a couple of weeks later and did the repair in about two hours. Both worked well and left no mess.   

The estimate was as per the final bill .

Taking everything into account we were very satisfied with the work carried out. Both are good workers, and we recommend N.S Rickett Roofing Limited. Use the Company with confidence and you will get first class work at a fair price.

Neil repaired the leadworkd at the bottom of the chimney and dealt with the cracks and repointing of my chimney. I was extremely impressed with both Neil and his wife Emma who works with him; both were very honest, respectful and very caring.

I would highly recommend NS Rickett Roofing to anyone.

With water and dampness appearing in my front two bedrooms, I knew that water was getting in somewhere. Upon arrival, Neil went up on his ladder and took photos of the state of the roof to show me. The batton had completely rotted and there was a line of 6 to 8 tiles that needed replacing. As an elderly woman, I hadn't been in the loft for many years so over several years, the water had been coming in and manifested itself in the upstairs bedrooms.

Neil is an absolutely charming man who did such an excellent job. Very pleasant, very polite and his wife Emma was equally lovely.

I am over the moon knowing that the roof is now secure and there will be no further leaks.

A huge thank you to Neil and Emma for providing such a fantastic service.

Thank you to Safe Local Trades for finding this wonderful roofing firm for me.

After experiencing leaking from my dormer window lead flashing for over a year, Neil’s excellent assessment of the causes, and subsequent repairs to the dormer roof and the flashing replacement have completely solved our problems with leaking kitchen ceilings.

Many thanks Neil. You delivered everything that you promised.

Excellent service from Neil and Emma. All the work was explained beforehand and he did an excellent job.  All at a reasonable price. 

I unhesitatingly recommend NS Rickett Roofing, and will be using them again if I need any further roofing work done.

From quote to work completion Neil and Emma were consumate professionals. The work is to an extremely high standard. He talked me through all of his proposed work on a daily basis. He has an excellent manner to his customer who are so important to him. I would not  hesitate to recommend Neil for all of your roofing needs.  

A few weeks ago, when we had the storms, I had a knock on the door from a roofer who told me that if I didn't get my roof fixed, that with the next storm, all the tiles would come off as they were in such a bad state. He said that the work needed to be done urgently and they were available. As a woman of nearly 80 and living on my own, I was naturally really worried and allowed him to put the ladder up to have a look. He quoted £3,500 and demanded a £500 deposit in cash. I told him that I didn't have that amount of money on me so he returned the next day to pick it up and then said that the full cost was £5,000 as they had discovered more problems. 

I felt extremely uneasy with this and I was advised by a friend to call the police, which I did and they were absolutely marvellous. I told them when the roofer was due to come back and they arrived whilst he and some others he brought along were there - the police told them to go and not to come back. I foolishly lost £500 through intimidation and worry, but it could have been a lot worse.

Whilst still worried that there were problems with the roof, I rang and spoke at length to Eileen at Safe Local Trades and she put me in touch with Neil Rickett of NS Rickett Roofing, which I will be forever grateful for.

Neil arrived today to carry out a full assessment of the roof. I could not have asked for a nicer man. I knew immediately that I could trust him and he was so charming, honest and such a delight. The outcome of the assessment is that there are three cracked tiles that could do with replacing and a small bit of cementing. Other than that, the roof is perfectly sound. This was such a relief and so reassuring after the experience above. I have certainly learnt my lesson.

I cannot recommend Neil highly enough and am so grateful to Eileen for putting me in touch with him. I will always ensure that Safe Local Trades is my first port of call for any future jobs I require.

Neil went to a lot of trouble to source reclaimed tiles to match our current roof tiles. He did a fabulous job and we are so grateful to put this worry behind us.

Neil is a delight to do business with. Thank you so much.

After shopping around I decided to use Neil as he was the only person that did not assess the work needed from the the front garden, this plus previous feedback given.

A date was agreed for work to begin and that is when it began with scaffolding in place and skips at the ready.

Every morning Neil arrived on time and and ran me through each days schedule.

Neil proved to be a conscientious, knowledgable and hard working professional with an eye for the smallest detail and finished the work exactly when he said he would and that work was of an excellent standard.

If you want a reliable and honest roofer I would "double click" the one you are on now.

We had a leak from our chimney coming through to landing. Neil arrived to quote for the job as agreed. We had had 3 other roofers already to quote but Neil was the only one who actually went up on to the roof to have a look. He clearly explained what need to me done to resolve the issue, no "flannel." He provided us with a quote on the day. 

Very genuine and honest person. 100% trustworthy. Neil replaced concrete and lead flashing around whole chimney breast. Very please and reassured. No concerns at all. He is now our "go to" roofer.